Communication Skills Training


Welcome to Communication Skills Training UK - A specialised website from The BCF Group concentrating on the vital but often overlooked area of communication and interpersonal, or "soft" skills in the business environment.

Whether it be making a presentation to senior management, negotiating with potential customers, liasing with suppliers or dealing with the media, good communication and interpersonal skills play an enormous part in the success or failure of your desired objectives.

Why are interpersonal/communication skills important?

Interpersonal and Communication Skills Training

Good communication skills are important in many aspects of life, and the business environment is certainly no exception. No matter how talented an individual may be, if they lack the skills required to turn their thoughts into useful contributions then it will be to the firm's disadvantage. Skills like the ability to make effective and attention-grabbing presentations are extremely important to a variety of businesses when trying to win new clients. For example, an employee could have spent hours producing the most brilliant presentation that has ever been created in order to win a contract from a potential client, but if they lack the interpersonal skills to present it effectively and confidently then it is unlikely to convince those listening to the presentation that the firm could deliver on its promises and that it 'simply has' to choose your firm over the competition, and the new order will be lost. Can your business really afford to let that happen?

Similarly when it comes to handling the media, good communication skills are vital in order to get your organisation's message across. A failure to get that message across could lead to a loss of potential sales if, for example, customers are not aware of your amazing new special offer.

Interested in communication skills training?

At the BCF Group Limited, we offer a number of communication and interpersonal skills courses, as well as providing bespoke programmes which are tailored to your individual requirements. To find out more about what we offer, please visit our site at

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For further details about how we can help you with your training needs, please contact one of our specialist interpersonal skills training advisers at our Business Learning Foundation offices on:
Telephone: 0844 800 3295
Fax: 0115 921 5352